We build, train, and deploy a custom AI chatbot for your website and support team, powered by your data, speaking your brand voice, handling real customer questions. No setup required.
Click any card to explore how it works. We'll customize solutions based on your specific workflows.
Generic chatbots give generic answers. Customers get frustrated with irrelevant responses that don't reflect your business.
Robotic chatbot scripts frustrate customers and damage your brand. Customers can tell when they're talking to a rigid bot.
You're losing sales every night and weekend. Potential customers who can't get answers move on to competitors who respond faster.
Your chatbot is disconnected from your business tools. It can't check inventory, book appointments, or access customer records.
Website visitors leave without converting. You have no way to capture and qualify leads automatically from chat interactions.
You have no visibility into what customers are asking, what topics cause confusion, or how well your support is performing.
Book a free 30-minute workspace audit. We'll identify your lowest hanging fruit for automation.
Book Your AuditTailored services that transform operations through efficiency and accuracy
Perfect for small businesses getting started with AI support
Our most popular option for growing businesses
For high-volume businesses needing maximum flexibility
Your data security and compliance are our top priorities
Your data is never used to train models or shared with third parties
We can sign BAAs for healthcare clients
End-to-end encryption in transit and at rest
ChatGPT is a general-purpose AI that doesn't know anything about your business. Our AI agent is custom-trained exclusively on YOUR data: your website, documents, FAQs, product catalog, and policies. It gives accurate, specific answers about your business, not generic responses. Plus, it integrates with your tools to take actions like booking appointments or checking inventory.
We train your AI agent on verified information from your business and implement confidence thresholds. If the AI isn't confident about an answer, it will say "Let me connect you with someone on our team who can help" rather than guessing. During testing, we achieve 94%+ accuracy rates. We also monitor conversations and continuously refine responses.
Your AI agent is programmed to recognize when a question is outside its knowledge base or requires human judgment. In these cases, it smoothly hands off to your team with the full conversation context, so they can pick up right where the AI left off. You control the rules for when escalation happens.
We recommend transparency, and most businesses include a small note like "AI-powered by OpSpring" in the chat. However, the conversations are natural enough that many customers don't notice unless told. The goal isn't to trick anyone, it's to provide helpful, accurate answers instantly.
That's included in your monthly service. You can email us updates (new products, policy changes, etc.) and we'll update your AI's knowledge base within 1-2 business days. For urgent updates, we offer same-day turnaround on higher tiers. You can also access a simple dashboard to make minor updates yourself.
Yes! We integrate with most common business tools including CRMs (HubSpot, Salesforce), calendars (Calendly, Google Calendar), e-commerce platforms (Shopify, WooCommerce), help desks (Zendesk, Freshdesk), and more. We can also build custom integrations via APIs if you have proprietary systems.
Yes! Our Custom and Enterprise tiers include multi-language support. Your AI can detect the customer's language and respond appropriately in 50+ languages. This happens automatically, with no setup needed per language.
We track key metrics including: resolution rate (% of inquiries fully handled by AI), customer satisfaction scores, response time, lead capture rate, and cost per conversation. You'll get monthly reports showing these metrics and insights on common customer questions.
Your monthly fee includes hosting, monitoring, performance optimization, knowledge base updates, bug fixes, and email/chat support. Higher tiers include monthly strategy calls where we review analytics and suggest improvements. We're a partner, not just a vendor.
Schedule a free demo to see exactly how an AI agent will work for your business. We'll show you a live example built on your data.
Schedule Strategy Call